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SJHC / Quality/ Quality Improvement Plan

Quality Improvement Plan

St. Joseph’s Home Care (SJHC) is committed to providing compassionate quality home care and community support services that promote healing and independence. We strive to implement our mission through safe, effective, accessible, and kind care for all individuals.

To express our dedication to quality, SJHC is the first home care organization to adopt the principles of the Excellent Care for All Act (ECFAA) currently mandated for Ontario hospitals, which monitors quality reporting within health care institutions. Our commitment to this legislation strengthens our organizational focus and accountability standards to deliver the highest quality of care to our clients.

With a focus on client-centered care, SJHC is always working to improve the delivery of our services to ensure client satisfaction. Both client and caregiver feedback are essential to our ongoing quality improvement efforts.

2021 - 2022 Quality Improvement Plan

2022 - 2023 Quality Improvement Plan

2021 - 2022 Quality Improvement Plan

The Quality Improvement Plan is a requirement through the Excellent Care for All Act and is typically due for submission to Ontario Health by April 1st of each year.  This has been different over the past two years due to the COVID-19 pandemic.  The Quality Improvement Plan (QIP) submission process was paused for the 2021/2022 year, but will be reinstated for the 2022/2023 year. 

2020 - 2021 Quality Improvement Plan

2020 - 2021 Quality Improvement Plan

Results

2019 - 2020 Quality Improvement Plan

Please see the details of our 2019-20 Quality Improvement Plan outlined in the document below. Results will be posted upon execution of the plan.

2019-2020 Quality Improvement Plan

The four quality priorities for the 2019-2020 year are:

  1. Measure caregiver satisfaction in the new Responsive Behaviours Unit at First Place Hamilton in alignment with the client satisfaction priority for St. Joseph’s in Hamilton. Target is 90% for Q2-Q4 - Q2 – 89%, Q3 – 100%, Q4 – 100%
  2. Measure the number of in-home safety assessments that are completed for patients and staff in the ICC program in alignment with the safe and effective care priority for St. Joseph’s in Hamilton. Target is 90% - 93%
  3. Measure the rate of peritonitis in patients receiving assisted peritoneal dialysis (PD) in alignment with the safe and effective care priority for St. Joseph’s in Hamilton. The target is 0.18-0.20 based on the ISPD outstanding organization rate. – Q1 .059, Q2 - .1216, Q3 0, Q4 .1359 – All Met
  4. Improved the rate of missed visits in the Visiting Nursing Program in alignment with the timely and efficient transitions priority for St. Joseph’s in Hamilton. Target is 0.055% based on the HNHB LHIN target of 0.04-0.055% - .036%

2018 - 2019 Quality Improvement Plan

Please see the details of our 2018-19 Quality Improvement Plan outlined in the document below. Results will be posted upon execution of the plan.

2018-2019 Quality Improvement Plan

Results

2017 - 2018 Quality Improvement Plan

Please see the details of our 2017-18 Quality Improvement Plan outlined in the document below. Results will be posted upon execution of the plan.

2017-2018 Quality Improvement Plan

Results

2016 - 2017 Quality Improvement Plan

Please see the details of our 2016-17 Quality Improvement Plan outlined in the document below. Results will be posted upon execution of the plan.

2016-2017 Quality Improvement Plan

Results

2015 - 2016 Quality Improvement Plan

Please see the details of our 2015-16 Quality Improvement Plan outlined in the document below. Results will be posted upon execution of the plan.

2015-2016 Quality Improvement Plan

Results

2014 - 2015 Quality Improvement Plan

Please see the details of our 2014-15 Quality Improvement Plan outlined in the document below. Results will be posted upon execution of the plan.

2014-2015 Quality Improvement Plan

Results

2013 - 2014 Quality Improvement Plan

Please see the details of our 2013-14 Quality Improvement Plan outlined in the document below. Results will be posted upon execution of the plan.

2013-2014 Quality Improvement Plan

Results

2012 - 2013 Quality Improvement Plan

We are pleased to share the details of our 2012-2013 Quality Improvement Plan and Results as per the following:

2012-2013 Quality Improvement Plan

Results