Successful Pilot Project Enhances Safety for Healthcare Workers
St. Joseph’s Home Care initiated a pilot project to assess the impact of de-escalation training on healthcare workers' safety. The four-hour training, led by experienced facilitators, emphasized empathy and practical exercises. The session received positive feedback, enhancing crisis response confidence and safety culture. The project's success has led to plans for expanding similar training initiatives organization-wide to equip healthcare workers with essential skills for navigating challenging situations with compassion and resilience.