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SJHC / Quality/ Quality Improvement Plan

Quality Improvement Plan

St. Joseph’s Home Care (SJHC) is committed to providing compassionate quality home care and community support services that promote healing and independence. We strive to implement our mission through safe, effective, accessible, and kind care for all individuals.

To express our dedication to quality, SJHC is the first home care organization to adopt the principles of the Excellent Care for All Act (ECFAA) currently mandated for Ontario hospitals, which monitors quality reporting within health care institutions. Our commitment to this legislation strengthens our organizational focus and accountability standards to deliver the highest quality of care to our clients.

SJHC has made the safety of all home care clients a priority. This safety objective is achieved through:

  • Improved care provider hand hygiene compliance with monthly staff audits and reporting to decrease the risk of contagion

  • Reduction in the number of client falls through the Safety at Home Program that promotes independence and mobility among older adults

With a focus on client-centered care, SJHC is always working to improve the delivery of our services to ensure client satisfaction. Both client and caregiver feedback are essential to our ongoing quality improvement efforts.

2016 - 2017 Quality Improvement Plan

Please see the details of our 2016-17 Quality Improvement Plan outlined in the document below. Results will be posted upon execution of the plan.

2016-2017 Quality Improvement Plan

2015 - 2016 Quality Improvement Plan

Please see the details of our 2015-16 Quality Improvement Plan outlined in the document below. Results will be posted upon execution of the plan.

2015-2016 Quality Improvement Plan

Results

2014 - 2015 Quality Improvement Plan

Please see the details of our 2014-15 Quality Improvement Plan outlined in the document below. Results will be posted upon execution of the plan.

2014-2015 Quality Improvement Plan

Results

2013 - 2014 Quality Improvement Plan

Please see the details of our 2013-14 Quality Improvement Plan outlined in the document below. Results will be posted upon execution of the plan.

2013-2014 Quality Improvement Plan

Results

2012 - 2013 Quality Improvement Plan

We are pleased to share the details of our 2012-2013 Quality Improvement Plan and Results as per the following:

2012-2013 Quality Improvement Plan

Results