St. Joseph’s Home Care clients receive a survey with about 15 questions regarding the service provided by SJHC staff. Clients are asked to send completed surveys back to SJHC anonymously in a self-addressed stamped envelope.

Survey data is analyzed and reported to the Board of Directors on a quarterly basis. Client satisfaction targets and performance is also part of the Quality Improvement Plan that SJHC has developed in voluntary compliance with the Excellent Care for All Act.

Please click here to access our latest survey results.

It is important that we hear from our clients, caregivers, and families, as your feedback drives our quality improvement initiatives. If you have received services in the past, or are currently receiving services from us, and have not had the opportunity to provide feedback, please click here to provide your feedback via email.