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SJHC / News and Links/ Frequently Asked Questions

Frequently Asked Questions

I think my elderly neighbour is being abused. What should I do?

Financial abuse is the most common form of abuse, followed by neglect. If you suspect someone is being abused you can help by dropping in for a visit, inviting them to your house for a visit, taking them with you on outings, offering to run errands (e.g. grocery shopping) and/or offering to assist them in contacting people with whom they have lost touch.

If they appear to be in need of assistance in caring for themselves or their home, you could help by informing them of any home support services available through their Local Health Integration Network Home and Community Care and/or community senior support services such as VON who provides Meals on Wheels.

Please click here for Telephone Resources if you suspect senior abuse. We also recommend you visit the Ontario Network for the Prevention of Elder Abuse for more information.

I can no longer manage the steps down to my basement to do my laundry - can St Joseph’s Home Care staff help me with that?

Yes, St Joseph’s Home Care has homemaking staff that can come and do your laundry for you. We normally recommend a period of two-hours every week or every two weeks for laundry.

I find it hard to go to my medical appointments on my own - can St Joseph’s Home Care staff accompany me to appointments?

Yes, we have staff that can accompany you to medical appointments and stay with you while you are there. SJHC commits to provide the same staff member to accompany you so please provide at least a one-week notice of appointments if possible.

I worry about falling in my home. What can I do to reduce the risk of falling?

One in three seniors will experience a fall each year, and half of those more than once. Seniors are injured at home more than any other location. The bathroom and stairs are particularly dangerous. There are simple things that you can do to prevent falls including making needed adjustments to your home and lifestyle, and by making sure you eat well, stay fit, and use whatever devices will facilitate your daily life and keep you safe. Please call SJHC’s Safety at Home coordinator at 905-522-6887 ext. 2237 for a free in-home assessment and falls prevention education session.

I am the primary caregiver for my parent and will be going away for one-week. I worry about my parent being on their own for that period - can St. Joseph’s Home Care help?


Absolutely. SJHC has a variety of services that can be put in place to look after your parent and reassure you during your absence. These include having members of our highly trained Personal Support Worker (PSW) and/or companion teams visit with your parent in their home providing all the support they will need, including personal care, meal preparation and companionship. Alternatively, you may prefer to arrange to have your parent spend time at our First Place Hamilton respite unit, which offers planned or emergency short-term relief to families and caregivers. For only $70 a day your parent will receive the full range of retirement living services in a fully furnished suite.